Privacy Policy
Effective July 22, 2026
This policy explains how Active Soul Care (“ASC,” “we,” “us”) handles information when you use ACTiv.
Information we collect
- Account information: name, email address, authentication identifiers, and account status.
- Profile and preferences: interests, approximate starting area, notification choices, and profile details you provide.
- Host information: application details, contact phone, experience, safety information, service area, and submitted photos or proof.
- Activity information: activities you create, follow, join, cancel, or update; attendance and waitlist status; and related posts.
- Device information: push-notification tokens and basic technical information needed to operate and secure the service.
Location
ACTiv may request device location to suggest a nearby area. We use the precision described in the app and allow you to choose or enter an area manually. Hosts may provide service-area coordinates and labels.
How we use information
We use information to authenticate accounts, personalize discovery, coordinate activities, review hosts, deliver alerts, provide support, prevent abuse, maintain safety, and comply with law.
How information is shared
Your public host profile and published activity information may be visible to ACTiv users. When you join an activity, your name and email may be shared with its host for coordination. We also use service providers—including cloud hosting, authentication, mapping, email, and push-notification providers—under appropriate safeguards. We do not sell personal information or use it for cross-app advertising.
Retention and deletion
We retain information while your account is active and as reasonably needed for service, safety, dispute resolution, and legal obligations. You can permanently delete your account from Profile → Delete account. This removes your login and personal account records; limited records may be retained or de-identified when required for legal, fraud-prevention, safety, or shared activity-history purposes.
Your choices
You may update profile information and notification preferences in ACTiv. You may request access, correction, or deletion by contacting us. Device permissions can be changed in system settings.
Children
ACTiv is intended for adults age 18 and older. We do not knowingly collect personal information from children.
Security and changes
We use reasonable administrative, technical, and organizational safeguards. No system is completely secure. We may update this policy and will post the effective date here.
Contact
Active Soul Care
steve@activesoulcare.com
activesoulcare.com